Privacy Policy

Your Privacy Matters

Our Privacy Policy to safeguard and protect your valuable data.

Effective Date: Oct 13,2023

At Brighty Cleaning, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and safeguard your personal information in the provision of our cleaning services in Melbourne. By using our website and services, you consent to the practices described in this policy.

Information We Collect

We may collect and process various types of information, including but not limited to:

  1. Personal Information: When you use our services, we may collect your name, address, email address, phone number, and other contact details to effectively communicate with you and provide our services.

  2. Payment Information: If you make payments for our services through our website, we may collect and store payment information, including credit card details, to process your payments securely.

  3. Service Usage Data: We may collect data related to your use of our services, including service requests, service history, and any communications you have with our team.

  4. Website Usage Information: We collect information about your interactions with our website, such as IP addresses, browser type, and the pages you visit. This data helps us improve our website’s functionality and user experience.

How We Use Your Information

We use the information we collect for the following purposes:

  1. Service Delivery: To provide you with our cleaning services and respond to your inquiries and requests.

  2. Billing and Payments: To process payments, send invoices, and manage your account.

  3. Communication: To keep you informed about service updates, promotions, and important notices.

  4. Quality Assurance: To monitor and improve the quality of our services.

  5. Website Improvement: To analyze website usage data and make enhancements to our website.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

  1. Service Providers: We may share your information with trusted service providers who assist us in delivering our services (e.g., payment processors, IT support, etc.).

  2. Legal Compliance: We may disclose your information to comply with legal obligations, protect our rights, and respond to legal requests.

Data Security

We take data security seriously and employ reasonable measures to protect your personal information. Our website uses secure SSL encryption to protect data transmission. However, please be aware that no online data transmission or storage can be guaranteed as 100% secure, and we cannot guarantee the security of information you share with us.

Your Choices

You have the right to access, correct, or delete your personal information. You can also opt out of receiving promotional communications from us. To exercise your rights or if you have any privacy-related questions, please contact us using the information provided below.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us.

We may update this Privacy Policy from time to time, and the latest version will be posted on our website.

By using our website and services, you agree to the terms of this Privacy Policy.