Terms & Conditions

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Our Service Agreement

Terms and Conditions of Serviceprovided for your clarity.

Effective Date: Oct 13,2023

Please read these terms and conditions carefully before using our website and services. By accessing or using the services provided by Bright Cleaning, you agree to be bound by these terms and conditions. If you do not agree to all of these terms, do not use our website or services.

1. Service Agreement

1.1 Scope of Services: Bright Cleaning provides professional cleaning services in Melbourne. By using our services, you agree to the terms and conditions outlined in this agreement.

1.2 Service Availability: Our services are available in Melbourne and its surrounding areas. We reserve the right to modify or discontinue our services at any time without notice.

1.3 Service Quotes: We provide estimates and quotes for our cleaning services based on the information you provide. Actual charges may vary based on the specific conditions of your premises.

2. Service Booking and Payment

2.1 Booking: To schedule a cleaning service, you may need to provide information such as the type of service, the date and time of service, and your contact details. By booking our service, you confirm that the information you provide is accurate and complete.

2.2 Payment: Payment for our services can be made through the payment methods specified on our website. Payment is due upon completion of the service, unless otherwise agreed upon.

2.3 Cancellations: If you need to cancel or reschedule a service, please provide us with at least 24 hours’ notice to avoid cancellation fees.

3. Customer Responsibilities

3.1 Access: You are responsible for providing access to the premises that require cleaning services. Failure to provide access may result in additional charges or cancellation of the service.

3.2 Valuables: It is your responsibility to secure any valuable items before our team arrives. [Your Company Name] is not liable for the loss or damage of such items.

3.3 Hazardous Materials: Please inform us in advance of any hazardous materials or substances that may be present in the premises.

4. Quality Assurance

4.1 Satisfaction Guarantee: We aim to provide high-quality cleaning services. If you are not satisfied with the service, please contact us within 24 hours, and we will address your concerns promptly.

5. Intellectual Property

5.1 Website Content: All content on our website, including text, graphics, logos, and images, is the property of [Your Company Name] and is protected by copyright laws. You may not use or reproduce this content without our permission.

6. Limitation of Liability

6.1 Disclaimer: Bright Cleaning is not liable for any indirect, incidental, consequential, or punitive damages arising from the use of our services or website.

7. Changes to Terms and Conditions

7.1 Amendments: We reserve the right to modify these terms and conditions at any time. Any changes will be posted on our website, and your continued use of our services after such changes will constitute acceptance of the modified terms.

8. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us.